We always want you to be 100% satisfied with your tea. If you are not happy, you are able to exchange your tea at any of our locations for any tea of equal or lesser value, no questions asked. Maybe you are not satisfied with your teas and you want new teas? We can send you a promo code for the same amount of tea you spent + FREE shipping. Our goal is to help you get the teas/herbs you are looking for.
I want a refund, what do I do?
Please allow 10 business days for us to process reimbursements via check.
30 day return policy, how does it work?
Zen's Tea House has a 30 day return policy. Call 1-833-936-7832 for more information. You can go to any of the Zen's Tea locations:
- 6550 Greenleaf Ave, Whittier CA 90601
- 11938 Washington Blvd, Santa Fe Springs CA 90606
- 12848 Pioneer Blvd, Norwalk CA 90650
We have Farmers Markets in Los Angeles County, Orange County, Riverside County & San Bernardino County. All farmer's markets offer the same 30-day return policy.